1. Acquisition, Use, and Provision of Personal Information

JTP will acquire personal information by legal and fair means, clearly defining the purpose of collection, the method and scope of handling, and notifying the individual of the purpose and obtaining their consent. JTP will use and provide personal information within the scope of the purposes for which it was collected and will take steps to ensure that such personal information is used only for the purposes for which it was collected.

2. Compliance with Laws, Regulations, Guidelines, and Other Standards

JTP shall establish and steadily implement a personal information protection management system that complies with the “Act on the Protection of Personal Information,” the JIS standard “JIS Q 15001 Requirements for Personal Information Protection Management Systems,” the “Personal Information Protection Guidelines” of the Ministry of Economy, Trade and Industry, and other guidelines and norms established by the government. We will steadily implement this system. 
In addition, we will handle specified personal information appropriately in compliance with the “Act on the Use of Personal Information to Identify Specific Individuals in Administrative Procedures,” the “Act on the Protection of Personal Information,” and the “Guidelines for the Appropriate Handling of Specified Personal Information (Employer’s Edition).

3. Security Measures for Personal Information

JTP will establish internal rules and responsibility systems and take reasonable and appropriate security measures to prevent leakage, loss, or damage of personal information (including personal information that JTP has obtained or is about to obtain), and will promptly correct and prevent such leakage, loss, or damage when improvement of measures is required. 
In addition, we have established separate “Guidelines for Handling Specified Personal Information” regarding safety measures for specified personal information.

4. Continuous improvements

JTP will continuously improve its personal information protection management system through periodic audits and reviews.

5. Respect to the right of the individual

JTP respects the rights of individuals with respect to their personal information and will comply with the “Act on the Protection of Personal Information” and the JIS standard “JIS Q 15001” when requested by the individual to disclose, etc. (notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, elimination, suspension of provision to third parties, disclosure of records of provision to third parties)

6. Response to Complaints and Consultation

JTP has established a consultation service to respond to complaints and consultations regarding the protection of personal information from customers and other parties related to JTP. Please contact the following “Personal Information Protection Consultation Office”.

14F, Gotenyama-Trust Tower 4-7-35, Kitashinagawa, Shinagawa-ku, Tokyo, Japan 140-0001
TEL： +81-3-6408-2488 FAX： +81-3-6859-4797
JTP Corporation
About “Personal Information”: Personal Information Protection Consultation Office

June 12, 2024
JTP Corporation
President and Representative Director Yutaka Mori
Enacted: July 01, 2005
Revised: June 12, 2024

Handling of Personal Information

1. Matters related to the disclosure of the purpose of use of personal information

The purposes of use of personal information in cases where personal information is acquired directly other than in writing or indirectly (Article 18, Paragraph 1 of the Act) and the purposes of use of customers’ personal information held by the Company (Article 24, Paragraph 1 of the Act) are as follows:

Our business

• Provision of container experience, demonstration, implementation, and operation services
• Provision of ICT system design, construction, operation, monitoring, and maintenance services
• Installation, inspection, calibration, repair, and maintenance services for medical equipment, chemical analysis equipment, and other equipment in which ICT is applied
• Consulting services for overseas medical equipment manufacturers
• Contracted technical training for end-users
• Provision of our own ICT cutting-edge technology training
• Human Resource Consulting Services
• GAIT (IT skills assessment)
• Support for security-related software implementation

In the following cases, the purpose of use shall not be specified, and the consent of the person concerned shall not be obtained:

1. Cases in which notifying the person of the purpose of use or publicly announcing the purpose of use may harm the Company’s rights or legitimate interests
2. When it is necessary to cooperate with a national agency or local public body in the execution of its legally prescribed duties, and notifying the person of the purpose of use or publicly announcing it may impede the execution of such duties

Purpose of Use of Entrusted “Personal Information” (Article 18, Paragraph 1 of the Act):
The Company handles entrusted personal information in order to provide development services, education services, field/call center support for problems, server construction services, and send-back services related to the Software Solution Business, Field Solution Business, and Hardware Solution Business.

2.Provision of Personal Information to Third Parties

We will appropriately manage personal information obtained from our customers and will not provide such information to any third party without obtaining the prior consent of the customer. However, the Company will provide personal information to third parties without the prior consent of the customer in the following cases:

1. When required by law
2. When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the consent of the customer
3. When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question
4. When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by laws and regulations, and obtaining the consent of the individual may impede the execution of such affairs

In addition, the cases listed in each item of Article 23, Paragraph 4 of the Act shall not be considered as a third party to which the customer’s consent should be obtained prior to the provision of personal information.

3.Outsourcing the Handling of Personal Information

In the course of our business operations, we outsource part of our business to third parties in order to provide better support to our customers. Personal information may be entrusted to these subcontractors. In this case, we will select a subcontractor that is deemed to handle personal information appropriately, and will make necessary arrangements in contracts and other agreements to prevent the leakage of customers’ personal information through appropriate management of personal information and maintenance of confidentiality, and will ensure the subcontractor implements appropriate management.

4.Matters Concerning Procedures for Responding to “Requests for Disclosure”

We will respond to “requests for notification of purpose of use, disclosure, correction, addition, deletion, suspension of use/deletion of personal information, suspension of provision to third parties, and disclosure of records of provision to third parties” (“Requests for Disclosure”) from the person concerned or his/her representative (legal representative/representative based on delegation) of personal information in our possession, based on the following procedures.

1. How to Make a “Request for Disclosure”

   In making a “Request for Disclosure” please understand that we will not accept any application that is not made by the methods described in this section, such as telephone, e-mail, or visiting our office. Please understand that any documents submitted (by mail) for “Request for Disclosure” will not be returned.”

   • The “Application Form” (Please fill in all the prescribed items on the form designated by the Company) as specified in Section 3.
   • Documents to verify the identity of the applicant and his/her representative as specified in Section 3.
   • In the case of “Application for Disclosure of Personal Information / Application for Notification of Purpose of Use,” please enclose postage stamps in an amount equivalent to the “handling charge” stipulated in Section 4, and mail it to the address for “Request for Disclosure” stipulated in Section 2.
2. Application for “Request for Disclosure”

   Please contact the following address for “Request for Disclosure, etc.”:
   Gotenyama Trust Tower 14F, 4-7-35 Kita-Shinagawa, Shinagawa-ku, Tokyo 140-0001, Japan
   JTP Corporation Personal Information Protection Consultation Office

3. Documents to be submitted when making a “Request for Disclosure”
   • In the case of a request by the person himself/herself:
     • Application form (our designated form: downloadable from here)
       • Application form for disclosure of personal information/notification of purpose of use (a fee is required)
       • Application for Correction of Personal Information
       • Application for Suspension of Use/Deletion of Personal Information
       • Application to Cease Provision of Personal Information to a Third Party
       • Application for Disclosure of Record of Provision of Personal Information to Third Parties (application by the person himself/herself)
     • Documents for identification
       • Original copy of seal registration certificate (issued within the last 3 months) -1 copy
       • Official identification (a copy of driver’s license, passport, or health insurance card [all within the validity period], or a copy of certificate of residence [not a photocopy] [within 3 months of issuance]) -1 copy
   • In the case of application by a legal representative:

     If the request for disclosure, etc., is made by a legal representative or a representative authorized by the principal, please submit the following documents:

     • Application form (our designated form: downloadable from here)
       • Application form for disclosure of personal information/notification of purpose of use (application by legal representative) (fee is required)
       • Application for Correction of Personal Information (application by legal representative)
       • Application for Suspension of Use and Deletion of Personal Information (application by legal representative)
       • Application to Cease Provision of Personal Information to a Third Party (application by legal representative)
       • Application for Disclosure of Record of Provision of Personal Information to a Third Party (application by legal representative)
     • Documents to verify the identity of the applicant (principal) and proxy:
       • Official identification of the applicant (principal) (copy of driver’s license, passport, or health insurance card [all within the validity period] or copy of residence certificate [not a photocopy] [issued within the last 3 months]) -1 copy
       • Original copy of the representative’s seal registration certificate (within 3 months of issuance) -1 cop
       • Material to prove that the legal representative is the legal representative of the principal (original copy of the abstract of the family register of the principal [within 3 months of issuance] or, in the case of a person with parental authority, a copy of the health insurance card [within the validity period] that lists dependents) -1 cop
       • Official identification of the proxy (driver’s license, passport, or copy of health insurance card [all within the validity period] or copy of certificate of residence [within 3 months of issuance]) -1 cop
   • In the case of an application by a proxy based on power of attorney:
     • Application form (our designated form: can be downloaded here)
       • Letter of attorney and application form for disclosure of personal information/notification of purpose of use (fee will be charged)
       • Letter of Proxy and Application Form for Application for Personal Information Correction, etc.
       • Power of Attorney and Application Form for Application for Suspension of Use/Deletion of Personal Information
       • Letter of Proxy and Application for Application for Suspension of Provision of Personal Information to a Third Party
       • Letter of Proxy and Application for Disclosure of Record of Provision of Personal Information to a Third Party
     • Documents to confirm the identity of the applicant or proxy:
       • Original copy of the applicant’s seal registration certificate (issued within the last 3 months) -1 copy
       • Original copy of the seal registration certificate of the proxy (issued within the last 3 months) -1 copy
       • One copy of the applicant’s official identification (a copy of driver’s license, passport, or health insurance card [all within the validity period] or a copy of certificate of residence [not a photocopy] [within 3 months of issuance]
       • Official identification of the representative (a copy of driver’s license, passport, or health insurance card [all within the validity period] or a copy of certificate of residence [within 3 months of issuance]) 1 copy
4. Fees and Method of Collection

   A fee is required for each “Application for Disclosure of Personal Information/Application for Notification of Purpose of Use.”

   Fee:
   300 yen (including tax) per application. Please enclose postage stamps for the amount corresponding to the number of applications for disclosure with the application documents.

   Method of Response：
   We will respond by “personal delivery mail” to the applicant’s address stated in the application form.

   Personal Information Obtained by the Company in Connection with a Request for Disclosure, etc.:
   Please fill in any sensitive information, such as the legal domicile of the applicant, on the documents submitted in connection with the request for disclosure of personal information obtained by the Company. If such information is not filled out upon receipt, we will assume that the information has not been filled out. Personal information obtained by the Company in response to a request for disclosure, etc., will be handled only for the purpose of responding to the request for disclosure, etc. Documents, etc., submitted to us will be retained for three years after the completion of the procedures, after which they will be discarded.

5.Voluntary Nature of Providing Personal Information

Whether or not you provide us with your personal information is at your discretion. However, if you do not provide us with the required items, we may not be able to properly provide you with the services related to the purpose of use.

6.Acquisition of Personal Information by Methods That Are Not Easily Recognizable by the Customer

Cookies are used to make it more convenient for you to visit our website when you return. They do not infringe on your privacy or have any adverse effect on your computer. The Company’s website uses SSL (Secure Sockets Layer) data encryption for all areas where personal information is input. In addition, we have adopted measures such as installing firewalls to protect information within the site. However, due to the nature of internet communications, we cannot guarantee complete security. Please understand this in advance.

7.Matters Concerning the Contact for Receiving “Complaints” (related to Article 24, Paragraph 1, Item 4 of the Act, Article 5 of the Enforcement Order, and Article 31 of the Act)

Contact for complaints and consultations regarding the handling of personal information

For complaints and consultations regarding the handling of personal information, please contact the following:

By mail:
Gotenyama Trust Tower 14F, 4-7-35 Kita-Shinagawa, Shinagawa-ku, Tokyo 140-0001, Japan
To JTP Corporation, Personal Information Protection Consultation Office

By e-mail:
JTP Corporation Personal Information Protection Consultation Office
adhq-all＠jtp.co.jp

Name of the “authorized personal information protection organization” to which JTP belongs and contact for complaints:

1. Name of authorized personal information protection organization:
   Japan Information Processing Development Corporation
2. Contact for complaint resolution:
   Personal Information Protection Complaint Consultation Office, PrivacyMark Promotion CenterAddress:
   Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
   Telephone number: 0120-700-779